You can place an order online or by calling (800) 960-3676 to speak with a representative. We try to make the online ordering process quick & efficient. If you need assistance, SL Diversified Printing has representatives available Monday-Friday, 8 AM to 6 PM PST to help you with the ordering process.

1. Select the items that you wish to order and add them to your cart.

2. Proceed to checkout.

3. New customers will need to establish an account. Returning customers will just need to login.

4. Confirm shipping method and shipping address.

5. Upload Artwork

6. Select Payment Type and enter credit card information

7. Proof and Approve the Preliminary Invoice

8. View final Invoice.

9. Once the order process is completed, you will receive an email to verify that your order has been received.

10. Once your order has been received, Your Account manager will review your order and identify any information needed to complete your order.

11. After we receive all the proper information, along with your artwork approval and payment, your Promotional Product Consultant will send you your order confirmation that includes your order quantity, shipping date and charges.

12. Once your order is shipped, we will forward you your shipping and tracking information. Please remember that keeping up with your order is easy.

During any time of your process, you can always call or e-mail your Promotional Product Consultant to check the status of your order.

For an exact match, we use standard PMS (Pantone Matching System ®) colors featuring more than a thousand shades and hues with specific, universal color numbers.

You can view an online Pantone color chart here, but computer monitors vary, and what you see on your screen isn’t always what you will see in person.

It can cost more to use the specialized PMS inks, and some items cannot be imprinted using PMS colors. If an exact match isn’t necessary, or you are ordering a product where PMS color processing is not available, we will work hard to match the color and you probably won’t notice the difference.

The preferred (and best quality) type of artwork files are vector art files from Adobe Illustrator, CS3 or lower and in an AI or EPS format with all fonts converted to outlines. Other acceptable formats include:

- PDFs (Vector based)

- TIFF files (minimum 300dpi)

Please note: On the above files, the fonts should be converted to outlines

- Corel Draw files with - Adobe Photoshop files (minimum 300dpi).

-Low resolution files (JPEG, GIF, BMP) saved from websites or used in documents or presentations work only for embroidered items.

If you need help figuring out which artwork to send don’t hesitate to call SL Diversified Printing (800) 960-3676, or email info@sldivprint.com.

After you receive your order acknowledgment email, you can attach your art file by replying to the message. You can also email artwork to info@sldivprint.com.

Yes you will. We provide a free "e-proof" (an electronic rendering of your imprinted item) for your approval via email, prior to your order going into production.

Yes! Simply call us at (800) 960-3676 or email us at info@sldivprint.com and we will be happy to quote you for the quantity you need.

Yes we do. We are positive that you will have a great ordering experience with SL Diversified Printing so we save your art to streamline your reordering process or to use for new orders.

Creating an account with SL Diversified Printing online is easy to do in 4 simple steps

1. Click on checkout

2. Under New Customers click on "Create New Account"

3. Fill in the required fields (ex: E-mail Address, Password, Names, address, etc.)

4. Verify your information is correct and then click on the Register Tab.

It's easy! Just contact us by email at info@sldivprint.com or call (800) 960-3676, provide the order number, and we'll tell you exactly where your order is in the production process. Once your items are shipped, we'll forward you the shipper's tracking number.

Because of the extensive variety of our products and the different processes involved in personalizing different items there is no standard processing time that applies to all items.

Once we receive the order and depending on the shipping method you select we will be able to provide you an estimated time for receipt of your order. We will also advise you of any anticipated delays because of an item being out of stock, or shipping problem. In these cases we would help you find an alternative item or shipping method.

Our goal is to get you the items you want as quickly as possible.

If you have a rush order please call us and we will make every effort to accommodate your needs.

Almost all promotional items require a minimum order. We list the minimum quantity required for purchase for each item on our site.

Set up charges are charges accessed by our manufacturers for preparing your image/logo for imprint. Those charges vary depending upon the type of imprint being used for your order(s). They include; making dies, screens, and printing plates, or setting up engraving lasers, embroidery machines, etc. Please note that you will not be charged a set up fee when you place an exact re-order of a previous job.

If your artwork is not available in any of the recommended art files, please call us at (800) 960-3676. Once we know what you have we can determine what would need to be done to insure the best image for your product and what the cost would be to create that artwork.

Do you have timelines and deadlines that have to be met? That’s not a problem at SL Diversified Printing. We can solve any issues you might have and get you your products fast! We have hundreds of promotional items, including drinkware, awards and even apparel, in-stock and ready to produce and ship.

Call us at (800) 960-3676 or email info@sldivprint.com need more help finding some great products.

There are two forms of computer art: vector art and bitmap art. Bitmap art is made up of a rectangular grid of pixels created by several dots of color. Vector art is made up of lines, (paths) with starting and ending points or coordinates. Vector art is preferred over bitmap because images can be re-sized without distortion. When a bitmap is enlarged, each square becomes larger, resulting in a jagged image.

Bitmap files end in BMP, GIF, JPG, JPEG and PCX. CAPTION:

Vector files end in EPS and AI, and sometimes PDF, CDR, PS and WMF.